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Hotel informations

Rules and general informations

Booking
To start your holiday, the number of our future little and big guests is required and also if there is someone who needs a little more help.
If you have a particular desire such as a habitual suite or a favorite plan we´ll gladly satisfy your requests; with a high occupation of the structure we´ll do our best to try to fulfill your special request.
Finally, to complete your reservation (depending on the rate Chosen), a 30% deposit or the total amount is required and it could be made by bank transfer or credit card (Visa or MasterCard).

Arrivals and departures
The arrival of our little and big guests is scheduled from 16.00 to 21.00.
If your holiday starts late, we kindly ask you to advise the hotel in order to welcome you as best as possible.
For formalities at check-in the identity documents and the booking voucher will be requested.
In case of No-Show the full amount of the stay will be charged.
The goodbye will be enter 10.00.
If our guests wish to extend their holiday can ask for the possibility to have a late check-out at the reception by a fee.

Final payment
The final payment of your holiday at the Mediterranee Family Hotel & Spa must be paid at the end of the stay.

Cancellation conditions
Within 21 days before arrival: if you cancel up to 21 days before arrival you´ll receive a voucher to be used for a new reservation in the current season or the following one.
From 20 days from arrival to No-Show: advance payment will not be refunded.
Early departure: payment of the total amount minus all meals not yet consumed.
"Prepaid - not refundable": in case you book with "not-refundable tariff", we would like to remind you, that the amount cannot be refunded in any measureunder and  circumstances.
BeSafe Rate: includes travel insurance - Please, before booking read the informations: https://www.besaferate.com/copertureassicurative/

Suite
The persons admitted in the Suite are those indicated in the booking and registered.
For security reasons, the staff can enter the suites to carry out any checks or maintenance work.
In case of any breakage or malfunction of the room's equipment please inform the reception.
The Mediterranee suites offer the customer a small kitchen cupboard that will be managed exclusively by the guest and therefore the staff will not have access to it.
Just as the structure will not be able to store food, medicines or anything else from the guests.
Do you have a visit from your relatives or friends ? No problem ! We kindly ask you to notify the reception in order to guarantee the exclusivity of the structure to our guests.

Beauty Center
To ensure complete relaxation for all our guests we ask you to respect the rules of the spa and quiet in the spa.

Pets
We trust in your understanding as we can´t accommodate pets.
However, only upon request and according to the period, the application can be accepted.

Room Service
For privacy or intimacy reasons or any other kind of needs you´ll find our Room Service at an additional cost.

Tourist tax
The tourist tax required by the City of San Michele al Tagliamento (Ve) is for stays from 01.05 to 30.09 and is charged to the customer.
Euro 1,50 per person / night for max. ten nights stay.
Children until 3,99 Y. for free.

Beach service
The Mediterranee Family Hotel & Spa relies on an external beach service company.
By booking a suite our little and big guests will have a beach place available that includes an umbrella, a sunbed and a deck chair.
The property has available a number of beach places equal to the number of suites.
In case of necessity it will be possible to rent extra sun loungers or deck chairs directly at the beach cash desk.
Mediterranee suites offer the customer a small kitchen that will be managed exclusively by the guest and therefore the staff will not have access to it.
Just as the structure will not be able to store food, medicines or anything else from the guests.
The beach service will be guaranteed by the company from mid-May to around mid-September.
Beach towels: we advise our guests to bring towels for the beach / pool from home.
 
Various
During a long hot summer with a drought in high season, water may be scarce during peak hours in the seaside resort of Bibione.
For any dispute the place of jurisdiction is Venice: italian law shall apply.