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Hotel informations

Rules and general informations

Booking
To start your holiday, the number of our future little and big guests is required and also if there is someone who needs a little more help.
If you have a particular desire such as a habitual suite or a favorite plan we´ll gladly satisfy your requests; with a high occupation of the structure we´ll do our best to try to fulfill your special request.
Finally, to complete your reservation, a 30% deposit is required on the total amount of the stay and it could be made by bank transfer or credit card (Visa or MasterCard).

Arrivals and departures
The arrival of our little and big guests is scheduled from 16.00 to 21.00.
If your holiday starts late, we kindly ask you to advise the hotel in order to welcome you as best as possible.
For formalities at check-in the identity documents and the booking voucher will be requested.
In case of No-Show the full amount of the stay will be charged.
The goodbye will be enter 10.00.
If our guests wish to extend their holiday there is no problem: you can ask for the possibility to have a late check-out at the reception by a small fee.

Final payment
The final payment of your holiday at the Mediterranee Family Hotel & Spa must be paid at the end of the stay.

Cancellation conditions
Within 21 days before arrival: no cost and refund of the deposit paid.
From 20 to 4 days before arrival: 30% of the deposit paid is retained.
From 3 days before arrival or No-Show: withholding of the deposit plus the cost of the first three nights.
Prepaid: not refundable under any circumstances.

Travel insurance
We inform our little and big guests that it is possible to stipulate a travel insurance contract at a very low cost through the Mondial Assistance Insurance.
Detailed informations on request by booking. 

Suite
The persons admitted in the Suite are those indicated in the booking and registered.
For security reasons, the staff can enter the suites to carry out any checks or maintenance work.
In case of any breakage or malfunction of the room's equipment please inform the reception.
Do you have a visit from your relatives or friends ? No problem ! We kindly ask you to notify the reception in order to guarantee the exclusivity of the structure to our guests.

Beauty Center
To ensure complete relaxation for all our guests we ask you to respect the rules of the spa and quiet in the spa.

Pets
We trust in your understanding as we can´t accommodate pets.

Room Service
For privacy or intimacy reasons or any other kind of needs you´ll find our Room Service at an additional cost.

Tourist tax
The tourist tax required by the City of San Michele al Tagliamento for stays from 01.05 to 30.09 is charged to the customer.

Beach service
The Mediterranee Family Hotel & Spa relies on an external beach service company.
By booking a suite our little and big guests will have a beach place available that includes an umbrella, a sunbed and a deck chair.
The property has available a number of beach places equal to the number of suites.
In case of necessity it will be possible to rent extra sun loungers or deck chairs directly at the beach cash desk.
The beach service will be guaranteed by the company from mid-May to around mid-September.
Beach towels: we advise our guests to bring towels for the beach / pool from home.
 
Various
During a long hot summer with a drought in high season, water may be scarce during peak hours in the seaside resort of Bibione.
For any dispute the place of jurisdiction is Venice: italian law shall apply.